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Staff Machine Learning Engineer_Voice AI Engineer
Summary by AIEngineer.careers
Staff Machine Learning Engineer_Voice AI Engineer is a Machine Learning Engineer role (full-time). with ServiceNow. in SANTA CLARA, CALIFORNIA, US, US. Compensation shown: $176K–$308K. Imported listing (source: thejobsmap.com). Apply on the employer's site (thejobsmap.com).
Imported listing (source: thejobsmap.com) · Apply on thejobsmap.com
SANTA CLARA, CALIFORNIA, US · US
$176K–$308K
Full-time
STAFF
The sections below reproduce the third-party job description for reference. AIEngineer.careers does not write or control this text.
Imported job description
Sourced from thejobsmap.com
ServiceNow is seeking a Staff Machine Learning Engineer to join their Voice AI team. You will design, develop, and implement the core Voice Platform, including audio acquisition, conversation management, speech generation, and integration with self-hosted Voice AI models. The role involves building and deploying large-scale distributed Voice AI systems across multiple regions and datacenters. You will also mentor colleagues and contribute to SRE practices.
Responsibilities
- Contribute to the design, development, and implementation of the core Voice Platform (Audio Acquisition, Conversation Management, Speech Generation, integration with API and self-hosted Voice AI models, Voice Harness).
- Partner with product managers to understand customer use cases and technology challenges, and build for their success.
- Build and deploy large Voice AI distributed systems at scale spanning multiple regions and datacenters.
- Build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes (code reviews, unit testing, etc.).
- Contribute to the continuous improvement of the SRE practice by turning operational use cases into requirements for software tooling.
- Be a mentor for colleagues and help promote knowledge-sharing across Voice AI engineering disciplines.
ServiceNow
Santa Clara · US · 28000+ employees
ServiceNow is an enterprise software company that provides a cloud-based platform for business workflow automation. Its platform connects data, AI, and workflows to help organizations modernize IT, customer service, and employee operations.
