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AI Engineer - Customer Operations
Summary by AIEngineer.careers
AI Engineer - Customer Operations is a AI Agent Engineer role (full-time). with Vainu. in PARGAS, FI. Imported listing (source: emploive.com). Apply on the employer's site (emploive.com).
Imported listing (source: emploive.com) · Apply on emploive.com
PARGAS · FI
—
Full-time
MID
The sections below reproduce the third-party job description for reference. AIEngineer.careers does not write or control this text.
Imported job description
Sourced from emploive.com
Vainu is seeking an AI Agent Engineer to build and maintain an agentic layer that automates customer operations, sales, and support workflows. The role focuses on creating autonomous agents that interact with CRM systems, handle customer inquiries, and optimize business processes using LLMs and API integrations. This position requires a builder mindset with strong commercial awareness to ensure technical solutions drive tangible business value.
Responsibilities
- Build autonomous customer process agents that update knowledge layers from conversations and product releases.
- Orchestrate growth agents to monitor customer health, flag risks/expansion opportunities, and automate CRM updates.
- Implement monitoring and testing frameworks to prove agent performance against manual baselines.
- Develop headless-first interfaces using APIs, CLI tools, and MCP servers for agent interaction.
Requirements
- Proven track record of building shipped products, automations, or agents used by real users.
- Comfortable operating with dev tools including LLMs, APIs, n8n, Git, and GCP.
- Strong business curiosity with ability to link technical decisions to pipeline, retention, and revenue outcomes.
- Ability to solve ambiguous problems without existing runbooks or specs.
Vainu
Helsinki · FI · 83+ employees
Vainu provides trusted Nordic company and contact data for B2B sales, marketing, and operations teams. Its platform combines official-source-first company intelligence, real-time events, prospecting, account research, data maintenance, CRM integrations, APIs, and webhooks.
