General Magic is building an AI operating system for insurance brokerages. We are hiring an AI Engineer to own agent reasoning over insurance language, navigate real brokerage workflows, and ship weekly. You will work directly with founders to build and fine-tune agents for quotes, servicing, underwriting, and triage.
Responsibilities
Build and fine-tune agents that handle real insurance workflows: quotes, servicing, endorsements, intake, and triage
Develop retrieval and reasoning systems over SOPs, appetite guides, and underwriting bulletins
Build and maintain evaluation pipelines so agents stay accurate, reliable, and safe in a regulated environment
Ship new features to production every week and own quality of customer experience
Work directly with large brokerages to turn messy real-world problems into deployable workflows
Requirements
Deep familiarity with LLMs, retrieval, agent frameworks, and evaluation
Strong Python skills, comfortable with PyTorch, TensorFlow, or similar
Ship fast and care about what lands in production
Interested in solving hard problems in regulated industries