Applied AI Engineer - Finance Super App (Germany)

BJAK, a leading Southeast Asian finance super app, is hiring an Applied AI Engineer to build AI-native systems and production-grade automation. This is a hands-on builder role focused on LLM-powered workflows, agents, and RAG across customer support, CRM, onboarding, claims, payments, and internal tools. The position is fully remote but candidates must be based in Germany, and English is the working language.

• Build AI-powered workflows, assistants, agents, and automation systems
• Apply AI across customer support, CRM, onboarding, claims, renewals, payments, operations, and internal tools
• Turn manual processes into scalable AI-native systems with product and engineering teams
• Build integrations with LLMs, internal data, APIs, documents, knowledge bases, and business systems
• Design evaluation, monitoring, and fallback flows so AI outputs are useful, safe, and reliable
• Prototype quickly, test with users or operators, then productionize what works

• Strong software engineering foundation, preferably with Python and backend systems
• Hands-on experience building with LLM APIs, agents, RAG, workflow automation, or AI tools
• Able to connect AI systems with real product, data, and operational workflows
• Good judgment on where AI helps and where rule-based systems or human review are better