Applied AI Engineer - AI Neobank App (Netherlands)

Bjak is building an AI-native neobank app and seeks an Applied AI Engineer to automate workflows across customer support, CRM, onboarding, and operations. This is a production-focused role requiring practical AI system building with LLMs, agents, and RAG.

• Build AI-powered workflows, assistants, agents and automation systems.
• Apply AI across customer support, CRM, onboarding, claims, renewals, payments, operations and internal tools.
• Work with product and engineering teams to turn manual processes into scalable AI-native systems.
• Build integrations with LLMs, internal data, APIs, documents, knowledge bases and business systems.
• Design evaluation, monitoring and fallback flows for safe and reliable AI outputs.
• Prototype quickly, test with users or operators, then productionize what works.

• Strong software engineering foundation, preferably with Python and backend systems.
• Hands-on experience with LLM APIs, agents, RAG, workflow automation or AI tools.
• Able to connect AI systems with real product, data and operational workflows.
• Good judgement on where AI helps vs rule-based systems or human review.
• Understands evaluation, accuracy, latency, cost, privacy and failure modes.