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Senior Applied AI Solutions Architect (Amazon Connect)
Summary by AIEngineer.careers
Senior Applied AI Solutions Architect (Amazon Connect) is a AI Solutions Architect role (full-time). with Amazon. in NEW YORK, US. Compensation shown: $175K–$220K. Imported listing (source: mindpal.co). Apply on the employer's site (mindpal.co).
Imported listing (source: mindpal.co) · Apply on mindpal.co
NEW YORK · US
$175K–$220K
Full-time
SENIOR
The sections below reproduce the third-party job description for reference. AIEngineer.careers does not write or control this text.
Imported job description
Sourced from mindpal.co
Amazon is hiring a Senior Applied AI Solutions Architect for Amazon Connect, based in New York. You will design and deliver AI-first customer engagement solutions, build production-quality live demo environments, and configure Amazon Connect AI agents end to end — including prompts, guardrails, memory/context management, and RAG. The role spans full-stack development, multi-agent orchestration with MCP and A2A, and close collaboration with the Amazon Connect and Bedrock product teams.
Responsibilities
- Deliver org-level AI-first solutions with reusable patterns and internal assets for Amazon Connect
- Design, build, and maintain live demos showcasing Amazon Connect AI agents and emerging use cases
- Develop front-end experiences and back-end services; write REST APIs and web services
- Configure Amazon Connect AI agents end to end: prompts, guardrails, LLM evaluation/tuning, and memory/context management
- Build tool and multi-agent orchestration using MCP servers and A2A patterns
- Create secure integrations and data foundations for agent tool use and RAG (knowledge bases, structured datasets)
- Apply the AWS Well-Architected Framework across security, reliability, performance, cost, and sustainability
- Validate agent performance against defined success criteria and create reusable artifacts (reference architectures, playbooks, sample code, prompt libraries)
Amazon
Seattle · US · 1556000+ employees
Amazon is a technology and retail company guided by principles of customer obsession, passion for invention, operational excellence, and long-term thinking. It operates in areas ranging from e-commerce and cloud computing to artificial intelligence and digital streaming.