Senior AI CX Solutions Architect

Summary by AIEngineer.careers

Senior AI CX Solutions Architect is a AI Solutions Architect role (full-time). with Zendesk. in SAN FRANCISCO, US. Imported listing (source: trabajos.univision.com). Apply on the employer's site (trabajos.univision.com).

Imported listing (source: trabajos.univision.com) · Apply on trabajos.univision.com

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SAN FRANCISCO · US

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Full-time

SENIOR

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Imported job description

Sourced from trabajos.univision.com

Zendesk is seeking a Senior AI CX Solutions Architect to drive AI-powered customer experience and employee service initiatives. The role focuses on architecting solutions leveraging Zendesk APIs and cloud platforms to deliver integrated AI experiences.

Responsibilities

Architect AI-powered CX and ES solutions using Zendesk APIs
Design integrations across cloud platforms
Drive AI initiatives for customer experience outcomes

Requirements

Experience architecting solutions with Zendesk APIs
Strong knowledge of cloud platforms
Background in AI-powered customer experience solutions

Tech Stack

Cloud PlatformsZendesk API

Zendesk

San Francisco · US · 7693+ employees

Zendesk is a service-first CRM company that provides customer service and engagement software designed to improve customer relationships. Founded in 2007, the company offers a flexible platform for support, sales, and communication solutions.