Senior AI Engineer

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Senior AI Engineer on the Microsoft Office AI team building AI-native work experiences across Copilot in Office and Copilot Cowork. The role spans customer discovery, agent design, and hands-on engineering of production-grade domain agents covering grounding, orchestration, tool use, permissions, reliability, and evaluation. You will translate real-world workflows into reusable Office AI platform capabilities and mentor junior engineers.

• Architect, prototype, and iterate on AI agent experiences for domain-specific workflows across Copilot in Office and Copilot Cowork
• Design evaluation frameworks and observability tools to monitor agent health and drive continuous learning
• Work directly with customers and domain experts to understand long-tail workflows and validate solutions against enterprise data and security boundaries
• Turn repeated solutions into reusable platform capabilities for agent development, knowledge access, orchestration, and debugging
• Mentor junior coworkers and drive systemic improvements to engineering standards and processes

• Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience coding in C, C++, C#, Java, JavaScript, or Python, or equivalent experience
• 2+ years of experience training, fine-tuning, and evaluating ML/LLM models including data preparation and experiment design
• 2+ years of production experience architecting and deploying applications with LLMs and/or agent systems
• Proven technical leadership in orchestrating complex agentic systems in production, including prompt design, tool/function calling, context and memory management, routing/planning, and evaluation
• Understanding of async programming patterns, microservices architecture, and event-driven systems

• Master's degree or Ph.D. in Computer Science, Engineering, or related field
• Prior experience in a professional domain such as finance, accounting, or human resources
• Experience in forward-deployed engineering or customer-facing technical roles
• Track record at the intersection of applied science, engineering, and product