Distinguished Machine Learning Engineer, Customer Intelligence and Recommendation

GEICO is seeking a Distinguished Machine Learning Engineer to lead the strategy, design, and delivery of recommendation systems for customer intelligence across major customer journeys. This role involves architecting scalable ML model ecosystems, driving best practices, and partnering with cross-functional leadership to build AI-first products. The ideal candidate has deep expertise in ML modeling, particularly for recommendation systems, and strong leadership experience.

• Lead the strategy, design, and delivery of recommendation systems for major customer journeys.
• Partner with cross-functional stakeholders to define technical roadmaps aligned with business goals.
• Architect scalable and reliable model ecosystems for recommendation use cases.
• Establish and drive best practices in ML modeling, data organization, model management, and observability.
• Help leadership mentor and grow a high-performing team of engineers focused on ML modeling.
• Ensure compliance with data privacy and security standards.
• Continuously improve system performance, scalability, and user experience.
• Provide state-of-the-art consultation to the Head of AI and Chief AI Officer on recommendation technologies.

• Bachelor’s or Master’s degree in Computer Science, Engineering, or AI/ML.
• 15+ years of hands-on experience in AI/ML in a production environment.