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AI-first Technical Architect for CX Solutions
Summary by AIEngineer.careers
AI-first Technical Architect for CX Solutions is a AI Solutions Architect role (full-time). with Zendesk, Inc. in DUBLIN, IE. Compensation shown: $97K–$140K (est.). Imported listing (source: workfinder.ie). Apply on the employer's site (workfinder.ie).
Imported listing (source: workfinder.ie) · Apply on workfinder.ie
DUBLIN · IE
$97K–$140K (est.)
Full-time
SENIOR
The sections below reproduce the third-party job description for reference. AIEngineer.careers does not write or control this text.
Imported job description
Sourced from workfinder.ie
Lead the design and implementation of scalable, AI-first customer experience architectures. This senior role involves defining technical strategies to integrate AI capabilities into Zendesk's CX solutions.
Responsibilities
- Design scalable AI-first customer experience architectures
- Lead technical implementation efforts for CX solutions
- Define technical strategy for AI integration
Requirements
- Experience in technical architecture design
- Strong understanding of AI/ML applications in customer experience
- Proven track record in leading implementation efforts
Nice to Have
- Background in SaaS or CX platforms
- Experience with large-scale system design
Tech Stack
AI IntegrationArchitecture DesignCustomer Experience
ZI
Zendesk, Inc.
San Francisco · US · 7613+ employees
Zendesk, Inc. is a software-as-a-service company providing an AI-powered customer-service and engagement platform. Its products support customer and employee experiences across channels including messaging, chat, email, voice, help centers, analytics, CRM, and workforce management.
