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Agent Deployment Engineer

Summary by AIEngineer.careers

Agent Deployment Engineer is a Forward Deployed AI Engineer role (full-time). with Decagon. in SAN FRANCISCO, US. Compensation shown: $175K–$230K. Imported listing (source: simplify.jobs). Apply on the employer's site (simplify.jobs).

Imported listing (source: simplify.jobs) · Apply on simplify.jobs

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SAN FRANCISCO · US
$175K–$230K
Full-time
SENIOR
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The sections below reproduce the third-party job description for reference. AIEngineer.careers does not write or control this text.

Imported job description

Sourced from simplify.jobs

Decagon is hiring an Agent Deployment Engineer to own end-to-end execution of AI agent builds for enterprise customers. You will design agentic logic, engineer guardrails, build integrations with customer systems, and validate agent performance at scale. The role is highly technical and customer-facing, partnering with senior stakeholders and internal engineering teams. This is an in-office position in San Francisco.

Responsibilities

  • Own end-to-end architecture and execution of AI agent builds for enterprise customers
  • Design and engineer core agentic logic to optimize quality, reliability, and correctness
  • Engineer and validate layered guardrails and supervisory controls
  • Architect, build, and test integrations with customer systems such as data pipelines, CRMs, and ticketing systems
  • Interface with senior technical stakeholders to define success criteria and drive delivery
  • Diagnose and resolve probabilistic and technical failures via root-cause analysis
  • Design evaluation and regression-testing frameworks to validate agent behavior
  • Translate customer needs into internal documentation and feedback loops with Engineering

Requirements

  • 5+ years of experience in a technical customer-facing role such as solutions engineering, forward-deployed engineering, or technical consulting
  • Strong technical foundation with coding, APIs, and end-to-end integration work
  • Experience delivering production-grade customer solutions with testing and iteration
  • Ability to communicate clearly with senior technical stakeholders and translate requirements into implementation plans
  • Comfort working in fast-moving, ambiguous environments

Nice to Have

  • Experience building with or around LLMs and AI agents (prompting, evaluation, guardrails, tooling)
  • Experience with enterprise SaaS integrations and security/compliance considerations
  • Computer Science, Engineering, or Math degree or equivalent technical experience
  • Strong product instinct with PRD writing and success metrics

Benefits

medical insurancedental insurancevision insurancelife insurancedisability insuranceretirement planParental leavefertility benefitswellness stipenddaily mealsUnlimited PTO

Tech Stack

AI AgentsAPIsCRMData PipelinesEvaluation FrameworksGuardrailsLLMsPrompt EngineeringTicketing Systems
Decagon

Decagon

San Francisco · US · 500+ employees

Decagon is a conversational AI platform specializing in AI concierge technology for customer service. The company develops and scales AI agents that handle customer interactions across channels like voice, chat, email, and SMS, aiming to personalize and optimize customer experiences.

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