Foundever is hiring a Senior Solutions Architect, AI Build to be the technical backbone of its growing AI Professional Services practice. This remote role focuses on turning client briefs into working prototypes, architecting custom AI solutions with LLMs, agents, and RAG pipelines, and supporting deal closure. As the team scales, the position is expected to grow into a Tech Lead role.
Responsibilities
Own technical delivery for client engagements, turning scoped solutions into working prototypes within days.
Design and deliver AI solutions using LLMs, agents, RAG pipelines, and AI-assisted development workflows from discovery to go-live.
Build live demos and proofs-of-concept that support deal closure.
Ensure technical quality across security, scalability, maintainability, and production readiness.
Estimate solution build costs and contribute to scoping and technical discovery calls.
Identify reusable patterns and product opportunities as the AI practice scales.
Requirements
6–10 years in solutions architecture, software engineering, or technical pre/post-sales, ideally in an AI, data, or SaaS context.
Strong hands-on track record building and shipping solutions, not just designing them.
Deep fluency with AI-assisted development workflows (Cursor, Copilot, Claude, v0, Replit).
Foundever (formerly Sitel Group) is a global leader in customer experience (CX) management and business process outsourcing. The company provides integrated CX, digital operations, and data solutions to large brands worldwide, combining a global workforce with technology-enabled services like AI-driven support and analytics.
